Most helpful review

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Verified Reviewer
New Reviewer

My oculus is broken

Oculus VR - My oculus is broken
Oculus VR - My oculus is broken
Oculus VR - My oculus is broken
My son oculus is broken from outside around the eyes. It came off So it start to get loose and lose so what we did with tape it around But my son keeps on saying that it hurts and its irritating his nose parts I purchased the guarantee
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ID
#4052156 Review #4052156 is a subjective opinion of poster.
Preferred solution
I need a Replacement or fix my son’s VR that’s all what I want my son he’s a special kid with several medical conditions And he wants his VR just to be fixed.

It won’t let me place a payment method

Every time I add a card or try to add a card for my payment method I have tried different cards it always says unable to add payment method and I’m about to lose out on a deal for a game because the app won’t let me place any payment method
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ID
#4115951 Review #4115951 is a subjective opinion of poster.

CHARGE ON MY BANK ACCOUNT

I WILL LIKE TO CANCELL ALL PAYMENTS ON MY CARD WITHOUT LETTING KNOW ALSO CHECK BECAUSE I GET FEWER CHARGES THANK YOU

User's recommendation: NOT TO CHARGE ANY CHARGE WITHOUT LETTING THE CUSTOMER.

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ID
#4078765 Review #4078765 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Unauthorized transactions

Oculus VR - Unauthorized transactions
I have 24 unauthorized transactions that total to $240. I am requesting to get that refunded ASAP. I have contacted the bank and they denied the dispute and told me to contact the merchant. I have tried contacting for over a week and have got nothing
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ID
#4078656 Review #4078656 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

Unauthorized transactions

Oculus VR - Unauthorized transactions
I had 24 unauthorized transactions charged to my account. Totaling to $240. Im requesting for that to be refunded back to my account. I have contacted my bank to get it disputed but they denied and said for me to contact the merchant.
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ID
#4078647 Review #4078647 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

Bad service

Unauthorized charges to my credit card from your company every month. Please call 626624**** to settle the case
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ID
#4076094 Review #4076094 is a subjective opinion of poster.
Location
Anaheim, California

Factory reset

I still have heard anything regarding my device being stuck in a screen that does not allow me to set it up. It just keeps showing me the buttons on the head set and where to plug in the charger! Customer service is VERY poor so far!
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1 comment
#2266665

I just bought one and im having the same issue. Has tihis been resolved already?

ID
#4074101 Review #4074101 is a subjective opinion of poster.
Location
Aurora, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Repair

Oculus VR - Repair
Both controlers are broken I'm not pissed I just want to use my warranty to replace my vr so can you contact meta or something
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ID
#4073958 Review #4073958 is a subjective opinion of poster.
Location
Irvine, California
Preferred solution
Replacement
New Reviewer

I need to find out about a charge made on my credit card

I have a charge on my account for $43.44 and would like to find out what its for my # is 631312****.
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ID
#4073844 Review #4073844 is a subjective opinion of poster.
Preferred solution
A reason for this charge

Need hellp